Effective Date: 01/16/2025
Last Updated: 01/16/2025

Latinotax Multiservices ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you subscribe to and participate in our SMS program.

1. Information We Collect

We may collect the following information when you opt into our SMS program:

• Personal Information: Your name, phone number, and any additional information you voluntarily provide.

• Device Information: Information about your device, such as carrier and operating system, for delivering SMS messages.

• Usage Data: Details about interactions with our messages (e.g., delivery status, response rates).

2. How We Use Your Information

We use the information collected to:

• Provide customer support and respond to your inquiries.

• Improve our SMS campaign and related services.

• Ensure compliance with legal obligations and SMS industry standards.

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only in the following instances:

• Service Providers: To facilitate the delivery of SMS messages (e.g., SMS platforms).

• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.  

• Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained from any third parties.

4. Your Rights and Choices

• Opt-Out: You can opt out of our SMS program at any time by replying STOP to any message.

• Access and Correction: You may request access to or correction of the personal information we hold about you.

• Data Deletion: You may request deletion of your information by contacting us at [email address/phone number].

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security

We implement reasonable measures to protect your personal information. However, no method of transmission over the internet or mobile networks is 100% secure.

7. Third-Party Links

Our SMS messages may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be communicated through SMS or posted on our website with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our SMS program, please contact us:
Email: info@latinotaxindy.com
Phone: 773-828-2261
Mailing Address: 3585 Commercial Dr, Ste 100, Indianapolis IN 46222